Terms and conditions of use

Faulty Products

If your product is faulty or damaged then please email us on info@stardesigns.shop so we can help to resolve this matter. Please note we will need to see photos to prove the damage.

Use of Personal Information

We only use your contact details for the purpose of posting your order

We do not hold any payment card information details within our systems - all payments are handled by our chosen payment provider which is Prestashop Checkout which uses PayPal for its processing.

You are able to get a download of the information we hold about your account from My Personal Data section on the My Account page

If you require to be removed from our records, please send a customer service request


As most of our products are made to order and customised to your requirments, we only accept returns if the products supplied are faulty. Please contact us using a customer service request if requried.